Inside Sales Representative

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Inside Sales Representative

As an Inside Sales Representative, you will be part of the South Africa Sales Enablement team, helping expand Elanco's reach across regional and outlying territories that are not regularly serviced by the field sales team. Based in Centurion, you will build strong customer relationships with veterinarians, retail outlets, and livestock producers through phone, digital, and virtual channels while delivering product support and a high level of service.

• Use Customer Relationship Management (CRM) platforms such as Salesforce and Veeva, along with Microsoft Teams, phone-based outreach, and digital engagement, to execute high-volume outbound sales activity and grow assigned territories.
• Manage the end-to-end sales process, including prospecting, customer engagement, product education, technical information sharing, order coordination, and follow-up with veterinarians, retail outlets, and livestock producers.
• Develop and execute territory-specific sales plans to support monthly and quarterly revenue targets in underserved areas.
• Maintain accurate records of customer interactions, analyse sales trends, and provide feedback on market conditions and competitor activity.
• Collaborate with Field Sales and Marketing teams to coordinate customer handovers and support targeted digital campaigns.

• Degree or diploma in Business, Marketing, Animal Science, or a related field.
• A minimum of 2 years of experience in inside sales, tele-sales, or customer relationship management.
• Proficiency in Customer Relationship Management (CRM) platforms such as Salesforce or Veeva, and virtual meeting tools such as Microsoft Teams.
• Strong verbal and written communication skills in English.

• Experience in the animal health or pharmaceutical industry.
• Experience building customer relationships across remote or underserved territories.
• Additional South African local language skills.

Location:

Centurion, South Africa

Work model: hybrid

Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.

Elanco Animal Health Incorporated (NYSE: ELAN) is a global leader in animal health dedicated to innovating and delivering products and services to prevent and treat disease in farm animals and pets, creating value for farmers, pet owners, veterinarians, stakeholders, and society as a whole. With nearly 70 years of animal health heritage, we are committed to helping our customers improve the health of animals in their care, while also making a meaningful impact on our local and global communities.

At Elanco, we are driven by our vision of Food and Companionship Enriching life and our Elanco Healthy Purpose CSR framework – all to advance the health of animals, people and the planet.

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