Inside Sales Rep

Position: Inside Sales Rep I
**** Patterson isn't just a place to work, it's a partner that cares about your success.
**** One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.##
** Job Summary
** As an Inside Sales Representative (ISR), you are responsible for generating and increasing sales through inbound and outbound sales calls, while handling inbound customer calls with professionalism, skill and expediency.##
** Essential Functions
** To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Administrative
* Ensure accuracy of customer transactions in order entry system such as orders, quotes, returns, etc
* Maintain accurate customer and territory records; document all customer interactions and potential sales opportunities
* Gain understanding of and adhere to Accounts Receivables policies and practices
* Run sales reports for all sales activity.
* Monitor scheduled shipment dates to ensure timely delivery
* Verify price and terms in accordance with standard procedures and customer profitability profiles
* Multitask and work within multiple computer systems and communication platforms simultaneously

Customer Relations
* Develop strong working relationships across the business/functions, as well as with customers and manufacturing partners
* Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion

Generate Sales
* Make regular outbound calls to assigned customers/territories
* Generate new and repeat sales by providing product and technical information to customers in a timely manner
* Identify customer requirements and expectations in order to recommend specific products and/or solutions
* Use appropriate selling tactics such as up-selling and cross-selling when needed.
* Educate customers about product features and benefits to grow sales and improve customer satisfaction
* Generate referrals from current customers and manufacturers' representatives.
* Maintain a current knowledge of consumer preferences, company products, programs, market conditions, and competition
* The Inside Sales Representative may perform other duties as assigned
** Job Qualifications**##

Required Qualifications
* Associate's Degree, or equivalent work experience
* Exceptional customer service and organization skills
* Accuracy and strong attention to detail.
* Effective verbal, written, and interpersonal communication skills
* General computer proficiency including knowledge of MS Office
** Preferred Qualifications
*** Bachelor's Degree in Business or equivalent combination of education and experience
* Inside sales experience; previous success exceeding sales goals is a plus
* Proficiency in SAP
** Working Conditions
**** Physical Demands
*** Lifting or Carrying, occasional, up to 25 pounds
* Sitting or Standing, majority of work day
** Environmental Factors
*** Operate a computer of other office devices
* Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information
* Reading and sight, requires frequent review of customer information
** Travel and On-call**
* · This position provides the opportunity for minimal travel (10%) in a regional area for a sales ride-along or training…