Customer Service Representative

A well-established distributor in the office technology industry is seeking a Customer Service Representative to join their growing team in Cerritos. This role is ideal for someone who is customer-focused, organized, and looking to build a long-term career within a stable and evolving company.

Key Responsibilities Handle incoming customer calls regarding inventory checks and product availability Accurately enter customer orders into the SAP system Provide product information via phone and email Respond to customer inquiries in a timely and professional manner Maintain accurate records of orders and customer communication Collaborate with internal departments to support efficient order processing Maintain a positive, service-oriented attitude in all interactions Qualifications Strong verbal and written communication skills Excellent customer service and interpersonal abilities Positive attitude and team-oriented mindset Strong organizational skills and attention to detail Ability to take initiative in a fast-paced environment Basic ten-key proficiency Proficiency in Microsoft Excel, Word, and Outlook

Experience with SAP or similar ERP systems preferred Benefits Medical, dental, and vision insurance Paid time off and holidays Simple IRA plan Opportunities for growth and advancement Work Environment Office-based role Regular use of computer, phone, and standard office equipment Ability to sit for extended periods and occasionally lift office materials Frequent communication with customers and internal staff $18–$19 per hour + bonuses DOE Hours - Monday
-Friday 8:30am to 5:30pm KPG
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