Onsite Customer Care Manager | Lead Team & Service
Job in
Cerritos, Los Angeles County, California, 90703, USA
Listed on 2026-07-14
Listing for:
Allstate Floral, Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
Allstate Floral is seeking a Customer Care Manager to lead the onsite Customer Care team in Cerritos, CA. You’ll direct daily service operations, coach staff, and ensure high-quality interactions across email, phone, and in-person channels.
The role requires 3+ years in people management in a customer-service environment (8+ years preferred), an associate degree (bachelor’s preferred), and strong MS Office skills. Travel to trade shows and showrooms occurs 4–6 times annually.
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