Customer Care Manager: Lead Team, Elevate Service
Job in
Cerritos, Los Angeles County, California, 90703, USA
Listed on 2026-08-02
Listing for:
allstatefloralcareers
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Allstate Floral in Cerritos, CA is seeking a Customer Care Manager (CCM) to lead our on-site Customer Care team. You will coach staff, manage day-to-day service, process orders, returns, and resolve customer issues to keep customers happy.
This role requires 3+ years of direct team leadership in a office customer service environment and an Associate’s degree (Bachelor’s preferred). Travel to showrooms occurs 4–6 times a year; salary is $72,000–$78,000 annually.
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