E‑Commerce Support Specialist: Customer Care & Troubleshooting
Job in
Cerritos, Los Angeles County, California, 90703, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Ecommerce, Technical Support
Job Description & How to Apply Below
Jobtailor in Cerritos, CA seeks an attentive Customer Support Specialist to manage inquiries across Amazon, Walmart, eBay and other marketplaces, ensuring timely, accurate responses and strong SLA adherence. You will resolve warranty claims, refunds, and disputes, document processes, and collaborate with Product, Quality, and Operations to improve the post-purchase experience.
Experience in e-commerce operations and CRM tools is preferred; must be detail-oriented, capable of multitasking, and
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