Operations Specialist

Central Operations Specialist (Contract LOA, 3 months)

$24 - $28/hr / Monday - Friday / Santa Clarita, Rancho Mirage, or Cerritos / 100% Onsite

Commercial bank with locations across Southern California is seeking applicants experienced with wire transfers to facilitate central banking operations! This position will provide amazing customer experience to all internal customers of the bank while efficiently processing incoming and outgoing wire requests. Exercise appropriate review of all wire transactions to mitigate risk to our bank clients and to the bank itself and to remain in compliance with all regulatory guidance.

• Process incoming and outgoing domestic and USD international wire transfers through applicable bank systems daily in accordance with all wire transfer deadlines.
• Perform customer call back for potentially fraudulent activity identified through monitoring processes established by the Bank or per customer request.
• Reconcile all wire activity processed through the Wire Automation platform to the Federal Reserve Bank and correspondent general ledger account daily.
• Process service messages, drawdowns, returns and requests for reversal transactions.
• Research and resolve inquiries and exceptions as requested.
• Create advice notifications upon customer request.
• Provide support and address customer and employee inquiries/issues related to wire transfers.
• Provide documentation for certifications and reporting.
• Monitor and process incoming and outgoing wires from exception queues through to completion as assigned.
• Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations.
• Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations.
• Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required.
• Reliable and regular attendance on the job.
• Other duties as assigned.

• Strong mathematical ability.
• Strong analytical skills.
• Excellent oral and written communication skills.
• Outstanding interpersonal skills.
• Effective time management and organizational skills.
• Attention to detail and follow through.
• Ability to interact with coworkers, follow directions and established bank procedures, and accept constructive feedback.
• Thorough understanding of banking rules and regulations especially BSA.

• Computer skills to include use of Microsoft Office products and other programs as required.
• One year experience in wire processing and/or other related areas of banking operations preferred.

• Standard office environment with a moderate noise level.