Banking Operations Specialist

Banking Central Operations Specialist (Contract LOA, 3 months)

$26/hr
Monday - Friday

Choice of 1 of 3 locations:
Cerritos, Santa Clarita, or Rancho Mirage
100% Onsite

Provide an amazing customer experience to all internal customers of the bank while efficiently processing incoming and outgoing wire requests. Exercise appropriate review of all wire transactions to mitigate risk to the bank and to remain in compliance with all regulatory guidance.

• Process incoming and outgoing domestic and USD international wire transfers through applicable bank systems daily in accordance with all wire transfer deadlines.
• Perform customer call back for potentially fraudulent activity identified through monitoring processes established by the Bank or per customer request.
• Reconcile all wire activity processed through the Wire Automation platform to the Federal Reserve Bank and correspondent general ledger account daily.
• Process service messages, drawdowns, returns and requests for reversal transactions.
• Research and resolve inquiries and exceptions as requested.
• Create advice notifications upon customer request.
• Provide support and address customer and employee inquiries/issues related to wire transfers.
• Provide documentation for certifications and reporting.
• Monitor and process incoming and outgoing wires from exception queues through to completion as assigned.
• Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations.
• Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations.
• Handle complex or non-routine operational issues independently when possible, however recognizing when management support is required.
• Reliable and regular attendance on the job.
• Other duties as assigned.