Senior Fraud Risk Investigator

Responsibilities

• Researches potential fraud and communicates possible solutions.
• Verify potential fraud On Us Checks, Deposit and ACH as identified in the Bank’s Fraud Detection System identifies high risk transactions with customer and/or business portfolios.
• Communicates fraudulent transactions with Management.
• Notify branch operations on any questionable items to obtain approval.
• Review and identify any unusual or suspicious activity to determine any potential losses.
• Monitors customer and transactional records to identify unauthorized transactions and fraudulent accounts.
• Ensure confidentiality of all information collected during investigations.
• Maintain all Fraud Logs up to date for management and accounting purposes.
• Track and retain return data for future reference and reporting.
• Interacts with the bank and customers to validate information and confirm or cancel authorizations.
• Monitor status of Online Interfaces to ensure all communications lines are functional and resolve any problems with appropriate vendors.
• Perform end-of-day balancing with Federal Reserve, Core Deposits system, and foreign exchange correspondent relationship.
• Research and resolve wire validation errors.

• 2 Year / Associate's Degree in Accounting preferred; additional experience may be considered in lieu of degree.
• Required 5 years of banking operations experience.
• Knowledge of investigative procedures and processes.
• Knowledge of banking standards, practices and procedures.
• Ability to utilize fraud detection software.