IT Help Desk
Job in
Cerritos, Los Angeles County, California, 90703, USA
Listed on 2026-06-15
Listing for:
Revolve Group
Full Time
position Listed on 2026-06-15
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
IT Help DeskRegular Full-Time Professional Cerritos, CA, US
3 days ago Requisition
Salary Range: $22.00 To $25.00 Hourly
Main purpose of the IT Support Specialist role:This is a full-time role for a candidate who will provide full-time IT support to internal customers.
Major Responsibilities:- Operating system and application installation, troubleshooting, and support
- Configuring, installing, and maintaining phone devices (Cloud Mitel phone system)
- Co-location and server room maintenance (cabling, racking servers, etc.)
- Installation and upgrade of new and existing computer equipment
- Helpdesk for internal customers. Including printer installs/troubleshooting, any software or hardware malfunctions, OS (Mac or windows) troubleshooting
- Tend to the firewalls/ switches/ other networking equipment we use to ensure minimal downtime for all users
- Update/create console logins for various internal systems
- Configure any new or moving work stations
- Backup Emails from google domain.
- Highly organized and flexible with great attention to detail
- Run Network wires and able to install RJ45 connectors.
- The ability to enthusiastically deliver a prompt, professional response and timely resolution to all requests for service
- Self-starter with excellent verbal, written and analytical skills
- Able to collaborate in a fast-paced and changing environment
- Ability to work independently on projects with minimal supervision
- Ability to manage multiple projects with competing priorities
- Good communication with natural aptitude for dealing with people
- A minimum of 3+ years of experience in a Technical Support or similar role
- Experience in frontline user support
- Knowledge of multiple operating systems (Windows and Mac)
- Experience in configuring/maintenance of Networking devices and Hardware
- Willing to work overtime and weekends when necessary
- Flexible on scheduling – early morning 6am or late morning 10am
- Travel up to 50 to 80% within the LA area
- A+ Certification
- 5+ years of experience in a Technical Support or similar role
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