Internet Sales Team Lead

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Cerritos, CA, US

Salary Range: $35,152.00 To $ Hourly

The Internet Sales Team Lead develops and implements effective strategies to drive online sales growth, leveraging various digital platforms and tools.

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Lead Management:
  Manage inbound sales leads received through website inquiries, emails, chat, and other online channels. Respond promptly and professionally to inquiries, providing information, scheduling appointments, and guiding customers through the buying process.
• Customer Engagement:
  Build rapport with online customers, understanding their needs, preferences, and budget constraints. Provide personalized assistance and product recommendations to facilitate a seamless purchasing experience.
• Sales Conversion:
  Utilize persuasive communication skills and product knowledge to convert online leads into sales. Overcome objections, negotiate terms, and close deals to meet or exceed sales targets.
• Relationship Management:
  Cultivate long-term relationships with customers by delivering exceptional service and post-sale follow-up. Maintain regular communication to address any concerns, answer questions, and promote repeat business and referrals.
• Follows all attendance and punctuality standards with adherences to timekeeping standards
• Understands and follow all work rules and procedures and follows lawful directions from Supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements.
• Maintains a professional appearance for self in accordance with company policy
• Attends pertinent training on request
• Attends company meetings as required
• Collaboration:
  
  Collaborate with the sales team, management, and other departments to ensure alignment of online and offline sales efforts. Share insights, best practices, and feedback to optimize processes and enhance overall sales performance.
• Market Analysis:
  Stay informed about industry trends, competitor activities, and market dynamics affecting online sales. Conduct regular analysis of sales data and performance metrics to identify opportunities for improvement and growth.
• CRM Utilization:
  Effectively utilize eLead CRM system to manage leads, track sales activities, and streamline processes. Ensure accurate and timely data entry and reporting to support decision-making and performance analysis.
• Excellent communication skills with the ability to communicate via face-to-face, phone, or by other means of communication
• Ability to demonstrate the feature, benefits and value of vehicles using print, digital and in person communication
• Ability to vary communication style to the needs of the customer
• Ability to understand, keeps abreast of, and comply with federal, state, and local regulations that impact business
• Computer proficiency
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to process data and organize it for management analysis
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
• Ability to understand and follow work rules and procedures
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to interact well with others

• Team Leadership:
  Train, mentor, and support sales staff in effective online sales techniques, lead management best practices, and customer engagement strategies. Provide ongoing guidance and feedback to ensure team success.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds
• This position requires a good deal of walking or standing, or this position could involves sitting most of the time with some pushing and pulling of arm or leg controls
• This position…