Service Technician L2B (GM

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This position is 100% on-site.

Summary:

The Service Technician L2B is responsible for diagnosing and performing vehicle repairs and maintenance work as assigned and in accordance with factory and dealership specifications and time standards. The estimated monthly earnings for the Level 2 Service Technician are $3,695 to $5,488 after factoring in all forms of compensation including hourly pay and commissions/incentive pay and overtime, as applicable.

Essential Duties include the following; however, other duties and responsibilities may be assigned.

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Carries out a variety of vehicle repairs from, but not limited to, oil changes to rebuilding a vehicle again.
• Diagnoses cause of malfunction and perform repairs, as needed.
• Document all work performed and findings on repair orders and inspection sheets.
• Duplicate and document the guest concern. Document diagnostic test with results and the equipment used to isolate thecause. Document the correction and verify the repair.
• Repairs vehicles per estimate and according to manufacturer standards.
• Road tests vehicles to quality check work performed as required.
• Examines vehicles to determine if additional safety or service work is required.
• Maintains communication with Service Advisor/Assistant Service Manager (ASM) if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promise time.
• Completes all work according to the applicable safety requirements and published procedures.
• Achieves the production objectives set by management.
• Provides the administrative assistance necessary to complete warranty repair orders and other tasks assigned by management.
• Maintains communication with Parts Department on status of parts.
• Maintains tools and equipment in a proper state of repair.
• Maintains assigned workspace in an organized and clean manner.
• Maintains a high level of grooming, hygiene and uniform appearance.
• Performs other specific administrative functions as directed by the service management.
• Maintains high ethical standards in all actions.

Compensation:
Minimum Hourly Pay Rate of $16.90, which can increase based on productivity without any upper limit.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• At least 2 years of GM technician experience OR
• At least 2 years of equivalent technician experience
• Current Gold Certification in Electrical Electronics;
  Current Silver Certification in 1 or more of the following GM Specialties Certifications within 10 months from the Technician's start date:
  Engine Performance;
  Diesel Engine Performance;
  Engine Repair;
  Manual Drivetrain & Axle;
  Automatic Transaxle/Transmission;
  Brakes;
  Steering & Suspension; HVAC;
  Mech/Elec/Body Repair; EV Master
• GM Fundamentals Courses Certified within 3 months from Technician's start date.
• GM Emerging Issues Certified within 3 months from the Technician's start date.
• Maintain factory required certifications and trainings.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance; federal, state, and local regulations such as those governing the disposal of hazardous waste and mathematical principles (adding, subtracting, dividing, multiplying and percentages) and application.
• Ability to operate manual transmission vehicles; determining causes of operating errors and deciding what to do about it.
• Read, analyze and interpret common technical journals, and legal documents, and coordinate activities with other employees.
• Pay attention to detail, read, and comprehend…