Retail Sales Associate - Part Time

Position Summary

We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

• Competitive hourly wage ($10.00 to $13.00 per hour) with potential commission up to 8% on transactions.
• Earned Wage Access program available from the second day of employment.
• Automatic enrollment in the First Cash 401(k) program after six months.
• Employee discounts on over 10,000 products from more than 1,000 companies.
• Flexible schedule with weekends and holidays.

• Greets and interacts with all customers to build rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Maintains a clean, stocked sales floor and displays merchandise.
• Processes sales and loan transactions in accordance with established policies and regulatory requirements.
• Handles all cash and negotiable items securely.
• Answers incoming calls per company standards.
• Communicates legal aspects of pawn and buy transactions to customers.
• Works collaboratively with coworkers and managers to create a positive customer experience.
• Completes assigned training programs.
• Other duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and obtain firearms certification.
• Minimum age 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, and be team‑oriented.
• Strong multi‑tasking skills in a fast‑paced environment.
• Proficient basic math calculations.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Full details are provided during the interview process.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.