Utility Meter Technician

Utility Meter Technician

Performs routine and sometimes non-routine duties related to the collection of municipal water, electric, and gas meter data.

Receives general guidance from the Lead Utility Meter Technician on daily activities, and direct supervision from the Administrative Services Supervisor.

Essential functions of the job include:

• Obtains and checks utility meter readings, including radio reads, on prescribed routes in a timely manner, and enters readings into hand-held meter-reading devices;
• Responsible for identification and coding of malfunctioning devices;
• Responsible for locating and uncovering meters covered by snow or other debris, uses metal detectors to locate water curb stops;
• Maintains detailed and precise records related to meter reads;
• Enters residential homes and businesses (with authorization), to include areas such as confined spaces, basements, and meter rooms, to retrieve data;
• Maintains any keys provided by customers to enter into private homes and businesses, safely and responsibly;
• Observes job-related safety protocols and regulations;
• Cooperates with other Borough employees as needed and required to successfully perform essential functions of the job;
• Routinely interacts with the public in a professional and courteous manner;
• Operates all required equipment for the job, including but not limited to handhelds, Sensus guns, blue box and/or phone app to retrieve radio reads, computer, radios, telephones, copier/scanner, camera and computer equipment;
• Delivers notices and/or collects utility payment from delinquent utility customers to avoid termination of utility;
• Terminates and/or renews utility services for delinquent utility consumers as assigned;
• Takes pictures, posts notices, terminates and/or renews utility service for delinquent utility Tenant's Rights accounts;
• Patrols and issues parking violations and delivers related notices of violation;
• Collects money deposited in parking meters and returns it to the Borough offices;
• When required, appears in court on behalf of the Borough of Chambersburg for Summary Trial Notices due to parking/snow violations;
• Maintains certification with the Commonwealth of Pennsylvania Department of Agriculture Bureau of Ride and Measurement Standards as a Certified Parking Meter Inspector;
• Participates in and completes required training;
• Issues sidewalk snow shoveling tickets, as necessary;
• Checks for various issues along routes, including missing/tampered seals, broken hinges, clasps, frayed wires, extra wires coming out of A-bases, etc., and reports issues to the Lead Utility Meter Technician and/or Supervisor;
• Uses, operates, and cares for tools, devices, equipment, and vehicles related to and necessary for performance of duties related to this position;
• Operates motor vehicles and other job-related equipment in a safe and resourceful manner;
• Performs other related duties as assigned.

This position is designated as a safety-sensitive position.

Required competencies (knowledge, skills, and abilities) include:

• Ability to learn and follow Borough policies, rules, procedures, and regulations;
• Basic to proficient knowledge of the principles and practices of accurately reading parking and utility meters and/or the ability to learn them;
• Must possess excellent communication, interpersonal and customer service skills, including but not limited to, communicating effectively and professionally with co-workers and the general public;
• Capable of performing simple addition and subtraction;
• Ability to scribe and maintain detailed, precise, and accurate records;
• Ability to read and interpret gauges, follow written procedures and instructions, and follow established practices regarding use of equipment and tools;
• Ability to safely operate all required equipment for the job, including but not limited to handhelds, Sensus guns, blue box and/or phone app to retrieve radio reads, computer, radios, telephones, copier/scanner, camera and computer equipment;
• Ability to use all Borough databases and programs to perform the essential functions of the job, including but not limited to Borough email;
• Must be capable of entering confined spaces in both residential and commercial…