Billing & Account Resolution Expert
Job in
Chamblee, DeKalb County, Georgia, USA
Listed on 2026-07-19
Listing for:
IMCS Group
Full Time
position Listed on 2026-07-19
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
IMCS Group is seeking a Customer Account Resolution Specialist to deliver exceptional service while managing complex billing inquiries and high-priority issues. You will resolve escalated concerns, process account adjustments, and provide timely solutions via phone, email, and chat.
The role emphasizes troubleshooting, accurate documentation, and collaboration with internal teams to ensure customer satisfaction and compliance with policies and standards.
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