Director of Legal Video & Trial Services

Employment Type: Full-Time

Reports To: CEO

Gallo Legal Services is hiring a Director of Legal Video & Trial Services to build, scale, and lead our video and trial services division. This is not a senior videographer role. This is a division leadership position for someone who turns ideas into revenue‑producing services and builds the systems, standards, and teams to deliver them at scale.

You will own the full lifecycle — from identifying new service opportunities to launching, pricing, staffing, and operationalizing them. You will be measured on services launched, revenue generated, operational reliability, and team performance.

This is the right role for someone who builds things, enforces standards, and does not wait for permission to act.

You will build and launch revenue‑producing video and trial services, including but not limited to:

• Trial presentation services
• Day‑in‑the‑life videos
• Remote and hybrid deposition video products
• Litigation technology support bundles

For every service launched, you are responsible for delivering: clear service definition and scope, pricing models that support margin and scale, equipment and staffing requirements, SOPs and checklists, training plans, go‑live readiness, and ongoing iteration based on feedback.

You will own video workflows from scheduling handoff through final delivery. You will identify and eliminate recurring friction points, ensure equipment readiness and redundancy, and build repeatable processes that scale with growth. The goal is to reduce reliance on heroics and individual workarounds.

You will lead, train, and hold accountable a team of legal videographers and technicians. This means setting expectations clearly, holding firm lines on quality and preparedness, building bench strength, and addressing underperformance directly and immediately.

You are the final owner of video quality, on‑time delivery, trial‑level readiness, and SOP adherence. When standards are missed, you own the corrective action — including direct feedback, escalation, and removal from assignments when necessary.

You will own execution of internal marketing video projects in partnership with the Marketing Manager. The Marketing Manager defines the strategy. You own production, delivery, and follow‑through.

This role is not a senior videographer position, a creative director role, or a broadcast‑style production lead. Hands‑on video and trial knowledge is required, but execution leadership matters more than camera work.

Days 1–30: Learn existing services, workflows, and pain points. Shadow operations. Identify the top three execution failures. Propose a service and operations improvement roadmap.

Days 31–60: Fix at least one broken workflow. Formalize standards and SOPs. Pilot one new or restructured service. Begin training videographers to the standard.

Days 61–90: Launch at least one new service offering. Demonstrate improved accountability. Reduce escalation load on leadership. Show measurable gains in reliability and execution.

• New video and trial services are launched, adopted by sales, and generating measurable revenue
• Fewer quality escalations and improved on‑time delivery
• Reduced dependency on specific individuals
• Missed standards are addressed immediately; underperformance does not linger
• Leadership does not need to step in; problems are surfaced early and decisions are made without hand‑holding

• 2+ years of leadership, team management, or division‑building experience
• Demonstrated experience building or scaling a services operation — not just managing an existing one
• Hands‑on knowledge of professional video, audio, and trial technology equipment or willingness to learn
• Comfort managing fast‑changing schedules and time‑sensitive, high‑stakes work
• Someone who takes charge without permission, moves from idea to execution quickly, and does not require consensus to act

• Growing, modern legal services firm with strong leadership and a track record of innovation
• Real opportunity to build and shape a division — not inherit someone else's structure
• Competitive compensation and benefits including medical, dental, vision, 401(k), and disability insurance
• Long‑term growth and stability

Gallo Legal Services is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability, genetic information, gender identity, gender expression, or any other characteristic protected by law.