Sales Executive - Chinese Bilingual

Position: Sales Executive - Chinese Bilingual -
Essential Job Functions

• Meet the monthly and annual sales quota as designated by the manager.

• Develop and maintain relationship with potential and existing clients in the designated areas/regions; visit customers to provide support, share information, and sell the Company's products.

• Identify and explore potential new clients through various methods, including networking, referrals and cold calls.

• Conduct market research, develop and implement sales strategies for the assigned region.

• Coordinate with the accounting department to assure the collection of payment in a timely manner.

• Collect past due payments from customers.

• Maintain high levels of customer satisfaction by providing excellent service and building rapport; troubleshoot product-related issues and handle complaints; resolve them in a timely manner and escalate to the management as needed.

• Collaborate with purchasing department, warehouse, and other involved parties to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.

• Coordinate urgent deliveries with the customer to accommodate their needs.

• Travel to other locations to meet with clients as needed.

• Educate customers on how the products or services can benefit them.

• Input and update orders within the Company database in a timely manner.

• Maintain and safely operate the Company vehicle as per the Company Vehicle Policy.

• Participate in the weekly sales meetings.

• Attend semiannual inventory count on designated day, possibly on a weekend.

• Attend Company events and functions outside of normal working hours.

• Perform other duties as assigned.

• Obligation to answer to all management as requested.

Physical Requirements

• Able to drive for extended periods of time.

• Able to sit in a car for extend periods of time.

• Able to travel within or outside of Atlanta as needed.

• Able to talk, hear, walk, stand, smell, taste, reach, bend, kneel, and lift and/or move up to 25 pounds frequently and 50 pounds occasionally.

• Able to use the phone for extended periods of time.

• Working Conditions

o Noise Level: Normal to loud

o

Location:

Indoor in the office and at least 50% of the time in the field visiting customers, restaurants, wholesalers, distributors, etc.

Other Requirements

• Business level English and Chinese bilingual ability is required.

• Business level Japanese is preferred.

• Maintain a valid driver license and a clean driving record.

• Able to stay overnight out of town for client visits, as required.

• Maintain a positive attitude.

• Able to work independently and as a team.

• Able to adapt to frequent changes in assignments and workload.

• High school diploma required;
Associate degree and above strongly preferred.

• Minimum of 2 years of experience in preferably in Japanese food industry.

• Experience in Japanese restaurant business is a plus.

Knowledge and Skills

• Strong organizational skills and attention to detail.

• Possess basic mathematical knowledge such as markups, discounts, counting inventory, weight and measurement conversions, combining, etc.

• Strong customer service, problem-solving, communication and interpersonal skills.

• Basic Microsoft Office proficiency.

• Knowledge of ERP systems, Microsoft Business Central is highly preferred.

• Knowledge of Japanese foods and liquors strongly preferred.

Application Form