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Part Time - Front Desk Receptionist​/Switchboard Operator

Job in Champaign, Champaign County, Illinois, 61825, USA
Listing for: Pavilionhospital
Part Time position
Listed on 2026-07-03
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Clerical, Admin Assistant, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below
Position: PART TIME - FRONT DESK RECEPTIONIST/SWITCHBOARD OPERATOR

Responsibilities

POSITION SUMMARY:

Manage and facilitate the facilities’ incoming telephone calls and transfer calls effectively. Project and maintain a professional image to callers, as well as visitors, staff, and patients entering the building. Process intake paperwork & inquiries utilizing established policies. Type and copy various facility materials.

ESSENTIAL FUNCTIONS
  • Answer all incoming telephone calls in a pleasant, professional manner.
  • Transfer calls efficiently and effectively.
  • Communicate with visitors, staff, vendors and patients in a professional courteous manner at all times. Answer questions related to the facility in a helpful manner.
  • Record all messages accurately and neatly.
  • Assist inquiries/patients with appropriate admission paperwork. Notify assessment of the completion of paperwork.
  • Ensure all visitors follow the proper sign in procedure.
  • Receive patient’s belongings – log and tag items ensuring they get to the proper unit.
  • Monitor the lobby frequently so patients/visitors are taken care of promptly.
  • Maintain work area in a neat, clean and orderly manner.
  • Work with staffing coordinator to ensure vehicle log is maintained, vehicles are signed out and in appropriately by all staff.
  • Coordinate sign in/sign out of IPASS and Pavilion Gas credit cards.
  • Coordinate mailing and monitor postage stock, mail correspondence. Add postage to meter as needed.
  • Attend department meetings and training sessions.
  • Run the lunchbox system for employee meals.
  • Run and distribute Midas reports as needed.
  • Ensure all assessment calls are answered promptly, this includes following the process for weekend.
  • Qualifications

    QUALIFICATIONS:

    Education:

    High School diploma or equivalent required.

    Experience:

    One year experience as receptionist/administrative assistant or position relevant to customer service preferred.

    Other knowledge/skills:
    Excellent written and verbal communication skills. Use of office equipment, i.e., computer, copy machine, fax, telephone. Ability to work with customers in a fast‑paced environment with multiple tasks required.

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