Sr Business Program Manager - Reliability Programs; Regulatory
Listed on 2026-07-01
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Business
Business Analyst, Change Management, Operations Manager
Overview
We're powering a cleaner, brighter future. Exelon is leading the energy transformation and calls all problem solvers, innovators, community builders and change makers to deliver solutions that strengthen communities. We are a Fortune 200 company with 20,000 colleagues serving over 10.7 million customers across six energy companies.
ResponsibilitiesDevelop, manage, and evaluate key projects/programs/initiatives from planning to post‑implementation phases as required. Develop business plans, project charters, and performance metrics in support of business objectives. Ensure organizational alignment with management models and principles and drive the integration of best practices. Understand regulatory frameworks, including ICC requirements, statutes, compliance agreements, and utility planning processes. Interpret regulatory requirements and translate them into actionable grid‑planning strategies.
Support integrated grid planning, including reliability metrics, asset health analytics, and performance‑based evaluation. Proven ability to synthesize complex data and analysis into actionable insights for grid investment decisions. Skilled in authoring clear, concise technical documentation, regulatory filings, and leadership materials. Perform program management within cross‑functional environments, with the ability to coordinate engineering, analytics, regulatory, and legal work streams. Track record of managing complex deliverables, timelines, and compliance‑driven outcomes, including CEJA commitments.
Experience developing and refining processes and systems to support regulatory coordination, documentation workflows, and reporting. Ability to drive innovation in grid planning by developing forward‑looking strategies aligned with system needs and customer impact. Perform various assignments including requests for financial and operational reports, data analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external personnel.
Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.
- Lead development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs.
- Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives.
- Coordinate work plans to implement corrective actions that are identified as a result of performance assessment.
- Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables.
- Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures.
- Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership.
- Understand business processes and provide guidance for end users. Provide day‑to‑day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries.
- This is an individual contributor position that works independently with only general direction, relying on knowledge skills and judgment acquired through education and relevant experience to plan and accomplish assigned tasks and goals. The position regularly mentors less experienced colleagues.
- Financial Scope:
Direct impact on budget is substantial. This position has a direct impact on the Company's performance regarding several key indicators: operational costs, System Average Interruption Frequency…
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