Business Operations Manager

About Physicians Revenue Group

Physicians Revenue Group, Inc. and its family of commonly held companies is a rapidly growing healthcare services organization headquartered in Downers Grove, Illinois, with operations across the United States, Pakistan, and India. PRG provides revenue cycle management and a growing portfolio of healthcare services to several hundred medical and specialty practices nationally, supported by an integrated team of more than 3,000 professionals.

The company is investing significantly in technology, business intelligence, and operational infrastructure to support its next chapter of growth. This role sits at the center of that chapter — working directly alongside senior leadership through a multi-year period of growth, transformation, and operational maturation.

This is a high-trust, high-execution seat working directly alongside a senior executive across PRG's family of companies. It is built for someone who wants to learn how a multi-entity business is actually run — and who is ready to grow into meaningful leadership scope over time.

We are looking for someone who learns fast, absorbs complexity quickly, and is not afraid to push themselves to find out what they are truly capable of. Someone who can execute, follow up, and follow through — where no task is too big or too small, especially in the early months. You will support a senior executive directly in whatever the work requires, and in doing so you will earn proximity to the decisions, relationships, and strategy that shape the business.

The scope expands as trust is built. The pace does not slow down.

The right person will start by mastering the operational rhythm of a senior executive's world and grow into an extension of that executive — a trusted partner across the organization who tracks initiatives, owns follow-through, manages the relationships that matter, and helps drive the business toward its next stage of growth. The ceiling on this role is set by the person who holds it.

This role is open to ambitious operators across experience levels. What matters is capability, drive, judgment, and trajectory — not years on a résumé.

• Work directly alongside a senior executive, providing the operational support, coordination, and follow-through that allow them to operate at full effectiveness.
• Architect and maintain the calendar and operating rhythm of the executive, balancing strategic priorities, focus time, and engagement requirements.
• Prepare pre-read packets and briefs for senior internal and external meetings.
• Capture decisions and action items; maintain decision logs and ensure closed-loop execution.

• Coordinate the execution of major strategic initiatives across the organization, including technology transformation, platform development, enterprise systems implementation, and cross-functional growth programs.
• Track milestones, deliverables, and dependencies across teams. Build and maintain tracking systems with executive-grade visibility.
• Surface risks and blockers early. Drive cross-functional follow-through on commitments made in executive forums.

• Coordinate executive governance and leadership cadence end-to-end: agenda development, materials, scheduling, logistics, and follow-through.
• Maintain institutional records of governance proceedings.
• Support board-level and executive analytical preparation.
• Handle confidential leadership materials and communications with the discretion the seat demands.

• Coordinate ongoing senior leadership hires (Director-level and above).
• Partner with HR on candidate communications, interview scheduling, panel coordination, and follow-through.
• Maintain hire pipeline visibility and reporting.
• Support onboarding and 30/60/90-day planning for senior hires.

• Draft and refine executive communications, including memos, emails, briefings, board materials, and strategic correspondence.
• Maintain documentation discipline across the function, including SOPs, operating playbooks, decision logs, and process…