Customer Development Manager - Walgreens

The Customer Development Manager - Walgreens will own sales objectives, P&L, and execute the strategic plan to maximize volume, profitability and customer service. The role involves collaborating with cross‑functional teams, building partner relationships, and driving growth through consumer insights.

Location:

Rosemont, IL.

Travel required:

25% of time. Hybrid work.

• Develop and execute comprehensive customer strategies rooted in consumer insights, category trends, and competitive analysis to deliver mutual growth opportunities.
• Build and nurture partnerships across direct reports, cross-functional teams, and broker retail teams—fostering a culture of trust and integrity.
• Coach and develop team members, providing leadership and guidance to enhance team performance and career growth.
• Collaborate and negotiate with internal and external stakeholders to deliver win-win solutions.
• Continuously seek out and implement process improvements, using analysis such as ROI measurement, pre‑ and post‑program evaluations, and lessons learned to optimize future strategies.
• Lead and own the rollup of the monthly financial discipline process for Walgreens across total CP business.
• Lead the team to analyze and report on account‑specific business trends, including brand performance, pricing, promotion activity, and trade developments.
• Apply insights to refine investment strategies and customer tactics, leveraging data from syndicated sources (e.g., Nielsen, IRI).

• Bachelor’s Degree.
• 5+ years of experience in sales or closely related roles.
• Experience utilizing syndicated data sources (Nielsen, IRI).
• Proficiency in Microsoft Office or Google Suite (Sheets, Slides, Docs).

• MBA Degree.
• Background in consumer packaged goods (CPG).
• Direct experience with Walgreens or other retailers in the Healthcare/Drug environment.
• Experience with broker management.

Salary Range: $ - $ USD.

Benefits include medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits are a minimum of 15 vacation/PTO days for salaried employees and 13 paid holidays.

We develop strong talent with diverse backgrounds and perspectives and foster an inclusive environment where everyone feels a true sense of belonging. Employees are empowered to bring their authentic selves to work.

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities.