Global GTM Planning Program Manager

## Global GTM Planning Program Manager Apply locations:
Indiana, USA:
Texas, USA:
Wisconsin, USA:
North Carolina, USA:
Illinois, USAtime type:
Full time posted on:
Posted Todayjob requisition :
JR111866
** Be the one building AI-powered experiences where they matter most.
** At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.  
** Role Overview:
** Global go to market planning at scale requires disciplined coordination across strategy, operations, and execution. This role shapes how annual and in year planning translates into clear, actionable decisions that drive revenue performance, sales productivity, and customer engagement across regions. You will own the operating cadence that aligns target setting, capacity planning, segmentation, territory design, quota deployment, and demand generation into a unified global motion.

At Genesys, we are transforming customer experience through AI driven innovation and human centered design, and this role directly enables how that strategy comes to life across the business. You will partner with senior leaders across Sales, Finance, Marketing, and Operations to bring clarity to complex planning processes, improve decision quality, and strengthen execution s position offers visibility into enterprise priorities and the opportunity to influence how global planning evolves as the company grows.
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* Key Responsibilities:

*** Own the end to end global GTM planning cadence, ensuring alignment across target setting, capacity, segmentation, territory design, quota deployment, and demand generation to drive predictable revenue outcomes
* Drive cross functional execution by coordinating planning work streams, managing risks and dependencies, and ensuring milestones are met to support successful annual and in year planning cycles
* Lead the creation of executive ready planning materials that enable faster, higher quality decisions across senior leadership teams
* Partner with Finance, Sales Operations, Marketing, Partner, Field, and Systems teams to align planning inputs, outputs, and downstream execution readiness
* Orchestrate planning governance, including decision tracking, accountability frameworks, and milestone reviews to improve transparency and operating discipline
* Deliver strategic planning initiatives and system implementations, including enterprise planning platforms and data management capabilities, to improve scalability and planning accuracy
* Manage external partners and vendors to ensure delivery against business requirements, timelines, and technical dependencies
* Drive adoption of planning tools and processes through structured rollout, testing, training, and change management to improve organizational effectiveness
* Continuously improve planning processes by identifying inefficiencies, clarifying ownership, and introducing scalable frameworks that enhance execution speed and quality
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* Required Qualifications:

*** Bachelor’s degree in Business, Finance, Economics, Operations, Information Management, or a related field
* 8+ years of experience in program management, revenue operations, sales operations, business operations, or GTM planning
* Strong experience managing complex, cross functional programs with multiple stakeholders and executive visibility
* Deep understanding of sales planning, revenue planning, and GTM operations within a technology or SaaS environment
* Proven ability to manage project plans, risks, dependencies, and decision frameworks in large scale initiatives
* Strong communication skills with the ability to translate complex discussions into clear decisions and actions
* Experience influencing senior stakeholders across Sales, Finance, Marketing, and Operations
* Advanced proficiency in Excel and PowerPoint for building…