Coordinator- One Stop WDS

The Coordinator One-Stop is responsible for coordinating daily operations and partner activities within the East Central Illinois Work Net/American Job Center and its affiliate sites. The position ensures smooth delivery of customer services, partner collaboration, and compliance with Workforce Innovation and Opportunity Act (WIOA) requirements.

• One-Stop supervises the Receptionist and Career Coaches. The Coordinator One-Stop serves as the on-site liaison between partner agencies, staff, and management; oversees the reception and resource room areas; supports the referral and customer-tracking systems; and assists in coordinating staff training, events, and facility usage. The position promotes a seamless, integrated, and customer-focused experience for job seekers, employers, and community partners.
• Bachelors degree in Human Services, Public Administration, Workforce

Development, or related field, or equivalent combination of education and experience.

• Knowledge of public programs, systems, technology, and partner collaboration models.
• Experience in customer service, coordination, or public program operations.
• Strong organizational skills and ability to balance multiple priorities.
• Effective oral and written communication skills.
• Proficiency with databases and data reporting systems -
• Please submit at least three professional reference letters with your job application.
  
  The references should be from current or prior employers.
• Schedule:
  
  8:30 a.m. 5:00 p.m., M-F  Worksite: RPC Workforce Development Services Champaign, Illinois  Status:
  Full-Time/37.5 hours per hour  Starting Wage:  24.00 -  26.00 Competitive benefits, health insurance, dental insurance, retirement, high quality programming and great work environment!