Customer Service Representative
Listed on 2026-06-17
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual -
Retail
Customer Service Rep, Retail Associate/ Customer Service
JB Hawks Customer Service Representative
Champaign, IL, US
Customer Service Representative Come Join Our Team at JB Hawks!JB Hawks is a growing retail tobacco and vape chain with locations across Illinois and Missouri.
Our Mission: Pleasing our customers with low prices, the best selection, and instant service in a clean, well-merchandised store.
About the RoleWe’re looking for Customer Service Representatives with energy, reliability, and a strong work ethic. Our team members look sharp, bring a positive attitude, and go the extra mile to make regular customers feel like family and new customers feel like regulars.
As a Customer Service Representative, you will:
Greet and assist customers with friendly, instant service
Operate the point-of-sale system accurately
Help customers with product questions and purchases
Stock shelves and maintain store cleanliness
Take ownership of creating a safe, professional, and welcoming environment
What We OfferCompetitive pay with annual raises
Team Member bonus program
401(k) with company match
Paid training and growth opportunities
Leadership and management skills training
At JB Hawks, hard work is recognized and rewarded. We are a merit-based culture that values creativity, teamwork, and service.
Job Type: Part-time
Work Location: In person
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