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Customer Service Rep

Associate Director, Customer Service - ERP & Training Lead

Job in Champaign, Champaign County, Illinois, 61825, USA
Listing for: Human Kinetics
Apprenticeship/Internship position
Listed on 2026-07-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 56300 - 72100 USD Yearly USD 56300.00 72100.00 YEAR
Job Description & How to Apply Below
A leading sports publishing company is looking for an Associate Director, Customer Service, to oversee all aspects of customer order entry and returns processing at their headquarters in Champaign, IL. The role requires supervising the Order Entry Specialists, training staff on new ERP systems, and liaising between departments. Ideal candidates will have at least 1-3 years in a supervisory position and experience in customer service.

Competitive salary offered with full onsite commitment.
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Position Requirements
10+ Years work experience
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