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Customer-First Tech Operations Manager
Job in
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-07-16
Listing for:
Pavlov Media, Inc.
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Technical Support
Job Description & How to Apply Below
Pavlov Media is seeking a Technical Operations Manager to own the end-to-end customer experience, from onboarding to service delivery and ongoing support. You will champion customer success and coordinate between technical teams, field services, and account management to ensure seamless service in our Champaign region.
The role requires strong communication, problem-solving, and a proven ability to manage priorities across cross-functional teams. Evening/weekend support may be required.
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