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Front Desk Agent — Create Welcoming Guest Experiences
Job in
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-07-30
Listing for:
Home2 Suites by Hilton Champaign
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Arbor Lodging Management provides Front Desk Agent services at a Home2 Suites by Hilton Champaign property. The role greets guests, processes check-ins/check-outs, and verifies reservations to ensure a smooth arrival experience.
Responsibilities include assisting with reservations, upselling facilities, handling payments, and coordinating with other departments to resolve any guest questions or issues while maintaining a positive, guest-focused attitude.
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