Customer Service Sales Supervisor: Lead Order Management & KPIs
Job in
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-08-10
Listing for:
Vesuvius USA
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Vesuvius USA in Champaign, IL is seeking a Customer Service Sales Supervisor to lead a team in achieving KPIs and delivering top-tier service to internal and external customers. You will oversee daily operations, provide guidance on process questions, and drive improvements in collaboration with the Director.
The role requires 4+ years in a supervisory role within Order Management, Supply Chain, or Customer Service, with strong English communication, ERP experience, and proficiency in MS Office.
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