Summer Intern - Financial Planning and Student Success

Summer Intern
- Financial Planning and Student Success

May 4, 2026

$28K - $28K

Job Family:

Student Work Study

Department:

Student Success

Walter Hale

Job Title:

Summer Intern
- Financial Planning and Student Success

Job Description:

• Staff the front desk of the building and/or of the Office for Student Success to create a welcoming, professional environment for all visitors.
• Offer assistance and guidance, including walking visitors to resources when needed.
• Manage phone lines and monitor/respond to email communications during shifts.
• Provide peer support by connecting students with appropriate resources and staff.
• Ensure front lobby and public spaces are organized, clean, and professional in appearance.
• Support planning and execution of programs hosted by the Office for Student Success.
• Complete administrative tasks such as filing, emailing, calling, or special projects.
• Lead and support initiatives that strengthen Mercer's student success culture.
• Promote campus wellness initiatives and encourage student engagement.
• Actively participate in leadership and professional development opportunities.

• Assist with outreach and communication related to state aid programs, including eligibility guidance and support.
• Support tracking and reporting of state aid program participation and outcomes.

• Support re-engagement efforts for stopped-out or at-risk students through outreach campaigns (email, phone, text).
• Assist in maintaining and updating student records and engagement notes in Slate for Student Success.
• Help coordinate appointments, events, or initiatives aimed at student retention and persistence.
• Collaborate with staff to identify barriers to student success and contribute to solution-oriented strategies.

• Participate in joint initiatives between Financial Planning and Student Success teams.
• Assist with data entry, reporting, and analysis related to student engagement and financial aid usage.
• Contribute to special projects focused on improving the student experience.

• Gain practical experience in financial aid operations and state-funded assistance programs.
• Develop skills in student outreach, communication, and retention strategies.
• Understand the intersection of financial planning and student success in higher education.
• Build professional skills in collaboration, problem-solving, and data-informed decision-making.