Training Partner

• Design, develop, and deliver learning experiences emphasizing soft skills such as communication, influence, customer interaction, relationship-based sales, negotiation, presentation skills, collaboration, coaching, and professional effectiveness
• Support early-career development and underwriting career paths as needed
• Create programs that strengthen relationship building, confidence, executive presence, and effectiveness in client, partner, and team interactions
• Partner with business leaders, subject matter experts, and cross-functional teams to identify capability gaps and align learning solutions to business priorities
• Translate technical insurance content into practical, learner-centered programs connecting product, underwriting, workflow, and compliance knowledge with interpersonal and communication skills
• Develop facilitator guides, participant workbooks, job aids, presentations, e-learning modules, practice activities, and assessments
• Facilitate in-person and virtual sessions encouraging discussion, reflection, skill practice, and real-world application
• Provide coaching, feedback, and reinforcement to learners and leaders
• Measure learning effectiveness through feedback, assessments, learner performance, behavior change, and business impact; refine programs based on insights
• Support change initiatives and business transformation through learning strategies that strengthen communication, adaptability, and employee engagement

• Bachelor’s degree in business, insurance, education, human resources, organizational development, or a related field, or an equivalent combination of education and experience
• Professional certifications or designations in learning and development, coaching, leadership development, or insurance preferred
• 7+ years of meaningful experience in learning and development, facilitation, coaching, instructional design, or training, with a strong emphasis on soft-skills development
• Experience in the E&S insurance industry, including knowledge of surplus lines, underwriting, coverages, market practices, and related workflows
• Experience training underwriters, brokers, operations teams, or other insurance professionals in wholesale, programs, specialty, or E&S environments
• Proven success designing and delivering programs focused on communication, collaboration, influence, presentation effectiveness, relationship building, and professional growth across a range of audience and experience levels, including early-career employees and insurance professionals
• Strong facilitation, presentation, and interpersonal communication skills, with the ability to engage learners in both in-person and virtual environments
• Experience providing performance-based coaching, feedback, and reinforcement strategies that support skill adoption and behavior change
• Ability to tailor learning solutions for different audiences, roles, and experience levels, and translate business needs into practical development opportunities
• Ability to use and develop AI capabilities to design and deliver innovative training experiences that promote behavior change and adoption of trained skills, attitudes and habits
• Strong stakeholder management, organization, and project execution skills
• Experience supporting managers and teams through behavior change, capability building, or employee development initiatives
• Ability to travel 25-35%, as needed
• US Work Authorization required;
  Markel does not provide visa sponsorship for this position, now or in the future

Demonstrates expertise in designing and delivering learning experiences that enhance soft skills, communication, and relationship building within the insurance industry. Proven ability to translate technical content into engaging, learner-centered programs while measuring effectiveness and supporting behavior change.

• Learning And Development
• Facilitation
• Coaching
• Instructional Design
• E&S Insurance Experience

• Program Design
• Curriculum Development
• Assessment Creation
• E-Learning Module Development
• Behavior Change Strategies

• Interpersonal Communication
• Collaboration
• Presentation Skills
• Adaptability
• Stakeholder Management

• Learning And Development Certification
• Coaching Certification
• Leadership Development Certification

• Surplus Lines
• Underwriting
• Market Practices
• Wholesale Insurance
• Specialty Insurance

• AI Capabilities
• Virtual Training Platforms