Secondary Mortgage Servicing Officer

Position Summary

The Secondary Mortgage Servicing Officer is responsible for maintaining an acceptable level of credit delinquency and losses to the Bank. This position analyzes the credit and determines what course of action needs to be taken from writing collection letters or foreclosure per our portfolio loan collection policy or per our seller servicer agreements with Fannie Mae, Freddie Mac, Illinois Housing Development Authority, and various Private Mortgage Insurance Companies.

• Make collection calls and document properly.
• Work with customers to identify possible workout situations.
• Prepare modifications and present to Mortgage Credit Officer for approval.
• Collect and review necessary financial information from the Borrower.
• Knowledge of Home Affordable Modification Program, and various workout programs offered by the individual Investors per our Seller Servicer Agreements.
• Monthly delinquency reporting to various Private Mortgage Insurance Companies.
• Complete Property Inspections per Servicer requirements.
• Use of the various data tool collector modules per each Investor.
• Prepare and review various reports.
• Work with attorneys and other outside professionals, as needed.
• Review loan portfolio for past due accounts and other problems.

Knowledge of
:

• Strong oral and written communication skills
• Mortgage lending function to assist in the ability to underwrite loans for modification and workout
• Compliance with Mortgage Loan regulations and the individual Seller Servicer Agreements which are negotiated with our Investors

• Implement new procedures and approaches to problems.
• Analyze and solve problems that require analysis based on precedent
• Maintain visual attention and mental concentration for extended periods of time
• Perform duties and make decisions under frequent time pressures

• Requires High School diploma, continued education preferred.
• Require prior banking and collection experience.
• Requires knowledge of Microsoft Office.

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

Base Pay Range: $48,000 - $65,000/year

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company‑paid life insurance and long‑term disability, supplemental voluntary life insurance, short‑term and long‑term disability, wellness incentives and an employee assistance program.

In addition, eligible associates may take advantage of pre‑tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit  to learn more about Busey’s Equal Opportunity Employment.