Substance Use Navigator - Outpatient - CARC

Substance Use Navigator, Outpatient

The substance use navigator, outpatient is a trained, Certified Peer Recovery Specialist who helps patients engaged in outpatient services access evidence-based treatment for substance use disorders with a focus on low-threshold access to MAR (medication assisted recovery), treatment programs and harm-reduction. They will provide experience, education, and professional services to assist and support individuals in developing and/or maintaining recovery-oriented, wellness-focused lifestyles.

Qualifications:

• Certifications:
  
  Certified Peer Recovery Specialist (CPRS) within 1 year - Illinois Alcohol and Other Drug Abuse Professional Certification Association (IAODAPCA)
• Education:
• Work Experience:

Responsibilities:

• Conduct initial brief assessments; introduce and connect patients to recovery programs and services
• Assist with the facilitation of appointments at outpatient treatment clinics including Carle Addiction Recovery Center (CARC) and external agencies within the community
• Assist with access to other services such as financial counseling, primary care, mental health services, social services, and residential treatment facilities
• Assist with navigating barriers to patients obtaining substance use treatment
• Establish professional relationships with patients and communicate with them to help navigate obstacles to follow up treatment, and provide encouragement
• Advocate for a harm-reduction approach to patients who use drugs within outpatient settings to reinforce evidence-based, non-judgmental approaches so that patients who use drugs get the same care as patients who do not use drugs
• Assist in facilitating initiation of MAR with on-site clinician, when applicable, or with an outpatient provider
• Ensures Patients/Residents receive comprehensive services:
  Identification of patient into services, assessment, discharge planning, and other aspects of warm handoff

Additional Responsibilities:

• Is knowledgeable and capable of working with patients who present a dual problem, Co-Occurring Substance Use and Mental Health Disorder.
• Identifying patient need for services and use identified evidence-based approach in identifying patient with SUD.
• Is able to recruit and work with identified patients, using motivational interviewing to engage the patient and integrate the patient into Medication Assisted Treatment (MAT) programming.
• Is able to engage patients with SUD and facilitate warm handoff.
• Ability to establish a collaborative relationship with the patient, provide practical and personalized support for entering and adhering to treatment
• Assist in creation of treatment planning
• Facilitate discharge planning and warm handoff.
• Ensuring that patient receives support and motivation to engage in and adhere to ongoing treatment.
• Provides that all patient contact and interaction is based upon inherent dignity, individuality, culture and beliefs of each patient. Patient care is provided in a compassionate, humane, and non-enabling manner.
• Participates in interdisciplinary clinical staffing or ensures pertinent information is provided to team
• Demonstrates Motivational Interviewing skills when working with patients.

Provide continuum of care/follow up care to patients.

• Be available after discharge to deliver recovery support, as needed.
• Ability to bridge care with insurance correlated community services
• Provide follow up instructions, appointments, and coordination for discharge planning.
• Provide detailed communication to receptive discharge providers to ensure warm handoff in the care coordination process.
• Ability to identify barriers to transportation and assist with getting patient transportation to appointments
• Provide ongoing recovery support service to ensure patient arrives and is engaged by intake staff and ensure that patient remains engaged in treatment overtime – helping the patient navigate stages of change and practical considerations.
• Work with insurance provided transportation programs to ensure transportation

Provide education/information to patients, families, and other invested parties.

• Is knowledgeable in understanding of addiction, signs of overdose, and administration of naloxone products.
• Ability to educate patient and family in opiate use and administration of naloxone products.
• Ability to provide consultation with patient, family, insurance provider, and treatment providers to confirm recommended course of treatment is covered and/or affordable.
• Participates in PHP, as needed

Assist in facilitation of services, based on quality initiatives and documentation in EMR.

• Documents all Discharge Planning and Recovery Planning components accurately in EMR
• Assist with documentation in EMR to support quality initiatives
• Assist with audits for medical necessity documents as requested

Make contact and establish a positive relationship with patients in the outpatient setting. Utilizing standardized tools and assessments to identify patient needs, provide brief intervention as applicable. Work with 1-up to set up a robust…