Certified Medical Assistant; CMA​/RMA; Adult Medicine Curtis Rd

Overview

The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.

• Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT)
• Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)
• Certified Clinical Medical Assistant (CCMA) - National Health career Association (NHA)
• Basic Life Support (BLS) within 30 days - American Heart Association (AHA)
• Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA)
• Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH)
• Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)
• Education:
  
  H.S. Diploma/GED

• Room patients and collect pertinent information, including chief complaint, family history, social history, surgical history, allergies, and medication reconciliation.
• Obtain and document vital signs, including weight, height, blood pressure, pulse, and pulse oximetry for patients ages 18-150.
• Conduct pre-visit telephone calls to complete medication reconciliation and verify allergies and patient history.
• Perform medication reconciliation, including prescription, over-the-counter, and supplemental medications.
• Complete telephone communications with patients, families, pharmacies, and healthcare facilities in accordance with department policies and provider direction.
• Gather, maintain, and document patient information through telephone interactions using department-specific processes and EMR systems.
• Perform administrative duties including patient check-in, check-out, appointment scheduling, benefit verification, prior authorizations, referral coordination, and diagnostic testing coordination.
• Assist patients with completion of medical and administrative forms.
• Perform office procedures in accordance with provider direction and departmental competencies.
• Conduct point-of-care diagnostic testing and maintain competency in specialized equipment and procedures.
• Perform urine catheterizations, bladder scanning, suture removal, staple removal, and cast application/removal as directed by providers.
• Read and document negative TB skin test results and refer patients to nursing staff when findings indicate a possible positive result.
• Administer medications and treatments as ordered by providers.
• Administer immunizations, PPD tests, nebulizer treatments, and oral medications for patients ages 18-150.
• Assist with prescription refill requests following department protocols and provider orders.
• Communicate prescription orders to pharmacies, notify patients of refill status, and document all actions within the EMR.
• Provide patients with written instructions regarding procedures, medications, and follow-up care as directed by providers.
• Retrieve and distribute condition-specific patient education materials from approved internet, internal, and printed resources per provider instructions.
• Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training requirements.
• Collaborate with assigned providers to maintain and update Team-Based Care binders.
• Ensure accurate and timely documentation of patient care activities, communications, and provider-directed interventions within the EMR.

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