Senior Business Analyst

Reports To

Global IT Manager

Full-Time/Exempt

All full-time positions are eligible for health, dental, vision insurance, tuition reimbursement, and 401k match up to 5%. Please go to this link for more information on our benefits:

The Senior Business Analyst works within the Global IT Team to partner with business stakeholders and others to elicit, analyze, document, and validate business requirements across multiple functional areas and physical locations (US and EU). They translate these requirements into solutions and
-directly or indirectly- lead the delivery of those solutions to the business. This is a highly visible role in the organization with the potential to drive significant organizational change. Candidates with experience in international manufacturing environments are strongly preferred.

• Lead requirements‑gathering activities including workshops, stakeholder interviews, process mapping, and gap analysis.
• Translate requirements into clear functional and technical specifications with ROIs; work with others in the IT Department to map requirements to technical solutions and lead or support their delivery to the business.
• Play a key role in JD Edwards initiatives, including system enhancements, upgrades, integrations, configuration support, testing, training, and post‑implementation support.
• Support ERP‑related project activities, including scope definition, timelines, risk management, and status communication.
• Act as a bridge between business users and IT, ensuring JD Edwards solutions align with operational requirements and strategic objectives.
• Support user acceptance testing (UAT) and issue resolution, to ensure delivered solutions meet business expectations.
• Develop and maintain functional documentation, business process documentation, and end‑user training materials.
• Identify opportunities for continuous improvement and optimization of JD Edwards functionality, business processes, and supporting systems.
• Other duties as assigned.

Key attributes of someone in this role, include but are not limited to the following:

• Strong analytical and problem‑solving skills with the ability to understand complex business processes and ERP systems.
• Excellent communication skills, capable of working effectively with both technical teams and business stakeholders.
• Proven experience operating in ERP‑driven environments, with a pragmatic, hands‑on approach to solution delivery.
• Ability to manage multiple work streams and priorities in a global IT organization.
• Strong stakeholder engagement and influence skills.
• Detail‑oriented, well‑organized, and comfortable working with structured documentation.
• Self‑directed and proactive, with the confidence to challenge requirements and propose practical solutions.
• Adaptable and resilient, able to operate effectively through system changes, enhancements, and transformations.
• Accessible by phone and email on a reasonable, as‑needed basis outside of set work hours to support the needs of production and maintenance, in both the US and EU locations.
• Able to work in a safe manner, following all safety policies and procedures while keeping in mind other people’s safety as well.
• Report any accidents and potentially unsafe conditions or unsafe acts immediately to the appropriate supervisor.

The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

In performing the duties of this role, the employee is regularly required to communicate effectively, including talking and hearing. The position primarily involves sitting for extended periods and frequent use of hands and fingers to operate a computer, keyboard, and other office equipment. The employee may occasionally be required to stand, walk, and reach with hands and arms.

This role may also require occasional lifting and/or moving of objects up to 20 pounds. Specific vision abilities required include close vision, color vision, and the ability to adjust focus.