AI & Sales Automation Product Manager

Job Description

We are seeking an AI & Sales Automation Product Manager to lead technical implementations and develop automation solutions that streamline CRM administration work. This role will partner with operations and enablement teams to build data‑driven AI automation solutions. Serving as an agile product manager, this role will translate business needs and user feedback into specific requirements and Jira stories for AI automation, primarily for the Salesforce platform and connected systems.

Success will be measured by solution adoption, efficient solution development, and the reduction of manual administrative efforts. In addition, the role will include occasional development tasks for simple AI and workflow automations, such as automating spreadsheet updates and reporting tasks.

• Manage the implementation and roll‑out of new business processes, Salesforce solutions, and AI initiatives.
• Design integration and automation flows that reduce effort, consolidate platform actions, and improve data analysis for sellers.
• Create and maintain a product roadmap for assigned internal products.
• Maintain a deep understanding of AI model capabilities and relevant third‑party AI tools.
• Gather, understand, and document business requirements; write IT Agile development Jira stories for Salesforce and automation initiatives.
• Coordinate and execute User Acceptance Testing (UAT) in sandbox environments and manage technical testing schedules.
• Work collaboratively with cross‑functional teams to consolidate data sources and troubleshoot integration issues between platforms.
• Maintain project and product documentation and build trusted relationships with technical SMEs, extended IT teams, and sales operations leaders.
• Ensure all AI deployments and automation workflows adhere to internal data privacy standards, security protocols, and responsible AI usage guidelines when handling sensitive internal and customer CRM data.
• Act as a hands‑on developer for simple automation tasks.

• Good product‑management skills, including effectively prioritizing features, scheduling tasks, writing Jira stories, building a product roadmap, and communicating project status and goals.
• Awareness of emerging technologies such as AI, machine learning, and conversational intelligence, and ability to apply them to modernize business processes.
• Outstanding analytical skills with the ability to consolidate data and troubleshoot issues.
• Demonstrated technical aptitude and ability to engage closely with architects, developers, and technical SMEs.
• Continuous evaluation of sales processes to remove administrative burdens through digital automation and AI.
• Ability to adapt quickly to new requirements and maintain working relationships within the organization.
• Familiarity with data visualization and warehousing platforms such as Tableau and Snowflake (a plus).
• Familiarity with basic coding and simple automations (e.g., Google Apps Script, Python, basic API integrations) (a plus).
• Salesforce platform experience (required).
• Strong understanding of the sales/CRM process.

• 1+ years of direct experience in product management, sales support, or overseeing the development of software solutions.
• Bachelor’s degree in business, computer science, or a related field preferred.

Target Base Salary Range: $80,000 - $90,000 USD. The actual offer will depend on experience and qualifications.

• Medical, Dental, Vision benefits
• 401(k) with company match
• 10 paid holidays
• Generous paid time‑off package
• Employee Stock Purchase Plan
• Paid parental & family leave and more

Travel:
Under 10%.

Relocation:
None.

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.