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IT Support & Dispatch Specialist – Help Desk
Job in
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-07-26
Listing for:
The-Scion-Group
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
The Scion Group LLC seeks an IT Support Specialist to serve as the first point of contact for IT requests and to perform dispatcher duties, ensuring issues are logged, triaged, and assigned to the right technicians.
Responsibilities include service desk support, ticket management, and coordinating workload across nationwide remote sites from our Chicago headquarters. Strong customer service and troubleshooting skills are required.
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