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Technical Support Specialist — SQL & Government Focus
Job in
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-09-02
Listing for:
PowerToFly
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Relativity is seeking a Technical Support Specialist to diagnose and resolve software and networked system issues for a mix of technical and non-technical customers. You will manage tickets in Salesforce, interact by phone and email, and escalate when needed, while maintaining SLA commitments.
The role requires obtaining a Public Trust clearance and U.S. citizenship, with a Monday–Friday 9-hour shift (7am–7pm CST) or on-call as specified.
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