Crop Insurance Service Specialist

Farm Credit Illinois (FCI) is an agricultural financial cooperative owned by more than 17,400 farmers, rural landowners, and agribusiness voting stockholders in the southern 60 counties of Illinois. Dedicated to Helping Farm Families Succeed, FCI provides competitive and flexible financing, crop insurance expertise, and Rural 1st® country life lending. FCI manages an $8 billion loan portfolio, sells 1.5 million acres of crop insurance coverage, and employs approximately 300 staff in the Mahomet headquarters and 14 regional offices.

The U.S. Farm Credit System is a network of locally owned cooperatives supporting rural communities, farm families, and agriculture with reliable, consistent credit and financial services today and tomorrow.

• Competitive compensation package. Grade and salary commensurate with experience, with an annualized base salary range of 49,000.plus a bonus based on team and individual performance. This range is a good-faith and reasonable estimate of the range of possible compensation at the time of this posting.
• Comprehensive benefit package includes 401(k) with 3% employer contribution and 6% employer match, vacation days, sick days, 13 paid holidays, parental leave, and volunteer leave, along with medical, dental, vision, and life insurance as further described at
• Professional development and career growth opportunities.
• Opportunity to work for a reputable and community-focused financial institution dedicated to a positive, collaborative work environment that encompasses the association’s mission to serve our members and the agricultural industry as we strive to help farm families succeed

The Crop Insurance Service Specialist processes and services Multi-Peril Crop Insurance (MPCI), Crop Hail (CH), and Private Product insurance policies. This position will provide accurate and efficient service to Farm Credit Illinois’ agents and their members through technical policy support, exceptional internal processing, and collaborative teamwork.

• Process and service crop insurance policies by reviewing documentation for accuracy, completeness, and compliance with policy requirements.
• Collect, track, and manage policy documents while ensuring timely submission and processing within internal systems and Approved Insurance Provider platforms.
• Underwrite MPCI and private product policies by validating applications, reviewing supporting documentation, and confirming compliance with applicable guidelines.
• Serve as a resource to agents and regional office staff by addressing documentation questions, resolving processing issues, and coordinating communication with Approved Insurance Providers.
• Support operational excellence by maintaining accurate information within customer relationship management and document management systems.
• Contribute to process improvement initiatives, special projects, and training efforts that increase efficiency and strengthen service delivery.
• Maintain confidentiality and data integrity while delivering accurate, responsive, and member-focused support throughout the policy lifecycle.

• Working knowledge of the agriculture industry and crop insurance operations.
• Strong organizational skills with the ability to gather, review, and process detailed documents accurately and efficiently.
• Effective communication and customer service skills with the ability to collaborate across teams and resolve issues professionally.
• Ability to manage multiple priorities, adapt to changing demands, and perform effectively in a fast‑paced environment.
• Proficiency with Microsoft Office and other technology tools used to improve accuracy, efficiency, and workflow management.

• Associate’s degree in agriculture, business, or a related field
• No prior work experience required.
• Or equivalent education, experience, and skillset sufficient to perform the essential functions of the job
• Ability to obtain the required insurance license within six months of hire.

Farm Credit Illinois is an Equal Employment /Affirmative Action employer
. We do not discriminate in hiring based on any characteristic protected by law.

If you need a reasonable accommodation during any part of the employment process, please contact . Requests will be reviewed on a case‑by‑case basis.