Program Management Manager; Lead - YouTube - Shared
Listed on 2026-06-20
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Management
Change Management, Operations Manager
At Google Operations Center we help users and customers solve problems and achieve their goals—all while enjoying a culture focused on continuous improvement and collaboration. We work hard, we play hard, and we want you to join us!
Role OverviewWe are seeking a strategic and people-focused YTM POD Manager to lead a portfolio of high‑impact Viewer and Creator channel programs. This role will directly manage the Strategic Program & Operations Leads (Viewer/Creator Leads) and is accountable for driving program vision, organizational alignment, and business outcomes a leader of leaders, the candidate will define channel strategy, ensure operational excellence across programs, and build a high‑performing team that delivers on brand awareness, customer acquisition, and revenue growth goals.
The base salary range for this full‑time position is $168,000 - $189,000 + bonus + benefits. Individual pay is determined by additional factors, including job‑related skills, experience, and relevant education or training.
Position Responsibilities- Strategic Leadership & Channel Ownership
- Own the overarching strategy and vision for Viewer and Creator channel programs across regions
- Provide direction to Viewer & Creator Leads, ensuring alignment with business goals and marketing priorities
- Identify growth opportunities, channel expansion strategies, and investment priorities
- Drive long‑term planning including annual roadmaps, OKRs, and business cases
- People Leadership & Team Management
- Directly manage and develop YTM Program Leads (Viewer/Creator Leads)
- Build, coach, and scale a high‑performing team of program and operations leaders
- Set clear performance expectations, KPIs, and career development plans
- Foster a culture of accountability, innovation, and operational excellence
- Executive Stakeholder Management
- Act as the senior escalation point for cross‑functional and executive stakeholders, including leadership teams
- Drive alignment across global/regional stakeholders and resolve complex dependencies
- Influence decision‑making at senior levels through data‑driven insights and strategic recommendations
- Ensure high stakeholder satisfaction across all programs
- Program Governance & Performance Oversight
- Oversee execution of multiple marketing programs across Viewer and Creator channels
- Establish governance frameworks, operating cadences, and reporting structures
- Review and guide WBRs (Weekly Business Reviews) and QBRs (Quarterly Business Reviews)
- Ensure consistent tracking of performance metrics, ROI, and program effectiveness
- Operational Excellence & Scale
- Drive standardization and scalability of workflows across channels
- Ensure operational rigor in program execution, resource allocation, and prioritization
- Identify systemic inefficiencies and implement cross‑channel process improvements
- Balance strategic initiatives with execution realities across teams
- Marketing Innovation & Automation Strategy
- Define the vision for marketing automation across Viewer and Creator programs
- Guide teams in leveraging tools (e.g., CRM, automation platforms) for personalization and scale
- Drive innovation in campaign execution, audience targeting, and lifecycle marketing
- Ensure measurable impact on ROI and efficiency through automation
- 15+ years of experience in marketing program management, operations and digital marketing
- 8+ years of experience in digital platforms and media platforms developing comprehensive media strategies across various digital channels
- 7+ years of people management experience, including managing managers
- Proven track record of leading large‑scale, multi‑channel marketing programs
- Strong experience in stakeholder management at senior/executive levels
- Demonstrated success in driving operational excellence and process transformation
- Experience working with global teams and complex organizational structures
- Experience with marketing technologies (e.g., CRM, automation, analytics tools)
- Ability to operate in fast‑paced, ambiguous environments with high ownership
- Competitive wages and comprehensive health care including medical, dental and vision coverage
- Family benefits with gender‑neutral baby…
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