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Director, AI-Driven Client Services Excellence
Job in
Champaign, Champaign County, Illinois, 61825, USA
Listed on 2026-06-20
Listing for:
Yahoo Holdings Inc.
Full Time
position Listed on 2026-06-20
Job specializations:
-
Management
Healthcare Management, Change Management, Client Relationship Manager, Program / Project Manager
Job Description & How to Apply Below
Yahoo Holdings Inc. is looking for a Director of Client Services Excellence & Automation to lead operational improvements across its Client Services organization. This role focuses on integrating AI and automation to enhance productivity and client satisfaction. You will build processes and workflows that support effective service delivery, ensuring that teams work smarter and move faster.
Ideal candidates will have over 8 years of relevant leadership experience, with a strong background in AI-driven transformations and a passion for operational excellence.
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