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Director, Incident Management & Operational Resilience

Job in Champaign, Champaign County, Illinois, 61825, USA
Listing for: LSEG
Full Time position
Listed on 2026-07-13
Job specializations:
  • Management
    Regulatory Compliance Specialist, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below

FTSE Russell, a leader in index and data services, seeks a senior Head of Incident Management & Operational Resilience to oversee incidents, client complaints and resilience programs. Based in Fort Mill, you will lead a 6–8 person team reporting to the Head of Regulatory, Risk & Controls, ensuring regulator‑ready outcomes and cross‑functional coordination.

You will drive end‑to‑end incident management, complaints oversight, and governance reporting, embedding lessons learned into resilience

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