Business Banking Relationship Management Manager

• Manage and develop a team of business bankers with a focus on client relationship management, client experience, acquisition of new clients, deepening existing relationships, and risk management for Business clients
• Promote the growth of the business by implementing strategies to increase revenue by onboarding new clients, deepening relationships with existing clients, and retaining existing credit or deposit balances within an assigned territory
• Identify and recommend opportunities for process improvement and risk control development
• Make decisions and resolve low to moderately complex issues regarding resources, objectives, and operations of team to meet business objectives
• Collaborate and consult with peers, colleagues, and multiple level managers; interact directly with clients, represent the company externally, and lead a team of individuals to resolve client issues while achieving Wells Fargo’s business objectives, by helping clients navigate processes and escalating inquiries when needed
• Coach and manage team with low to moderate complexity and risk to offer the full suite and digital solutions to meet clients’ needs, by developing best practices to engage product organizations and understand clients’ businesses, strategic objectives, operational priorities, and financial positions
• Partner with Strategy, Sales, and Product partners to provide vision and leadership, leveraging market data and expertise on client and market needs to enable the innovation, design, and delivery of solutions more effectively
• Establish relationships with Wells Fargo partners across assigned territory to develop partnership agreements to better meet our client’s needs
• Manage allocation of people and financial resources for functional area
• Mentor and guide talent development of direct reports and assist in hiring talent

• 5+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience
• 2+ years of supervisory or management experience
• 2+ years of commercial credit experience
• Proven ability to recruit, hire and train new employees
• Proven ability to manage a team in a virtual environment
• Proven collaboration skills across various levels of the organization
• Proven leadership, collaboration, team building, and partnership skills
• Strong analytical and critical thinking skills combined with strategic business focus
• Demonstrated effective verbal, written and interpersonal communications skills with the ability to present information in order to create understanding and influence decisions.
• Proven leadership ability to drive successful execution of business imperatives; ability to plan, prioritize and set goals.

Demonstrates strong leadership and team management capabilities in Business Banking, with a focus on client relationship management, strategic growth, and risk management. Proven ability to drive team performance and enhance client experiences through effective communication and collaboration.

• Business Banking Experience
• Leadership Experience
• Commercial Credit Experience
• Team Management in Virtual Environment
• Analytical and Critical Thinking Skills

• Client Relationship Management
• Risk Management
• Process Improvement
• Revenue Growth Strategies
• Talent Development
• Strategic Planning
• Goal Setting
• Decision Making
• Resource Allocation
• Client Needs Assessment

• Collaboration Skills
• Interpersonal Communication
• Team Building
• Coaching and Mentoring
• Influencing Skills

• Business Banking
• Client Experience
• Credit Management
• Partnership Development
• Market Data Analysis