Homelessness and Community Services Manager

Are you passionate about creating an inclusive, equitable community where all residents have access to safe and stable housing? Do you thrive in mission-driven work that blends strategy, collaboration, and meaningful impact? If so, the City of Champaign invites you to join us as our
Homelessness and Community Services Manager
and help lead efforts to prevent and reduce homelessness across our community.

In this role, you’ll lead the City’s Homelessness Prevention Blueprint by developing strategies, shaping policy, managing data, and coordinating programs that support residents facing housing insecurity. You’ll collaborate closely with community partners, service providers, and internal departments to align resources, strengthen systems, and advance effective approaches to homelessness prevention and response. Each day brings meaningful work guiding policy recommendations, managing grants and budgets, evaluating programs, fostering partnerships, and serving as a trusted City liaison to ensure Champaign moves toward long-term, sustainable solutions for our most vulnerable community members.

• Leading the implementation and evaluation of the City’s Homelessness Prevention Blueprint.
• Developing policies, strategies, and performance measures that advance effective homelessness prevention and response.
• Collaborating with community partners, service agencies, nonprofits, and internal departments to coordinate services and align efforts.
• Conducting research, analyzing quantitative and qualitative data, and preparing reports and presentations for City leadership and community stakeholders.
• Managing grants, budgets, procurement processes, and service provider contracts to ensure alignment with City goals and compliance requirements.
• Serving as the City’s primary liaison for homelessness-related inquiries, communications, training, and public education.

• Bachelor’s degree in social work, public administration, or a related field.
• Progressively responsible professional administrative and analytical experience managing complex projects or programs, including strategic planning, budget, and/or policy analysis.
• Experience with budget or grant management.
• Valid driver’s license.

• Master’s degree in social work, public administration, or a related field.

• Experience in policy analysis, budgeting, or procurement processes in government, non-profit, or public sectors.
• Experience in the field of homelessness or housing programs, behavioral health, public health or a related field.
• Experience with homelessness response systems or community-wide social service programs.
• Experience in leading collaborative efforts with diverse partners.
• Demonstrated leadership and success in developing and launching new public policy initiatives.
• Experience in government, non-profit, or public sectors.
• Experience with social or racial inequity programming.
• Completion of training or professional development related to diversity, equity, and inclusion in addressing homelessness or related issues.