Quality Manager

Summary of Position

The Quality Manager is responsible for ensuring that all seating systems manufactured meet customer, internal, and regulatory standards. This role leads the plant quality team in a fast‑paced Tier 1 automotive environment and is a key liaison with OEM customers. The Quality Manager drives a culture of compliance, accountability, and continuous improvement while fostering strong employee leadership and cross‑departmental collaboration.

• Adheres to the HTGSS policies and procedures
• Learns, demonstrates and upholds HTGSS Core Values
• Complies with all HTGSS Certification standards;
  Management System (TS16949), Environmental ISO  and Health and Safety ISO  policies and procedures
• Treats all HTGSS team members with respect and professional courtesy
• Always strives to maintain a positive work environment
• Manages the department budget efficiently as per approved annual budget
• Performs additional assignments / duties as assigned

• Adheres to all safety policies and procedures
• Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment
• Meets company safety goals

• Lead, mentor, and develop the quality team (inspectors, technicians, engineers) to drive performance, engagement, and professional growth
• Promote a proactive quality culture throughout the organization by training, coaching, and influencing cross‑functional teams
• Maintains quality management system (QMS) in compliance with ISO/IATF 16949 requirements and customer specifications
• Oversee day‑to‑day quality operations, including incoming material inspection, in‑process control, and final product audits to ensure they meet the established quality requirements and standards
• Responsible for IATF
  16949, ISO
  9001, or other related or customer specific certifications and process
• Develops and implements plans for internal and external product, process, and system audits including those from existing and new customers
• Implement quality control and quality management processes to ensure consistent and high‑quality production output
• Establish and maintain quality standards, procedures and processes
• Analyze quality metrics and lead root cause analysis and corrective/preventative actions
• Monitor production to detect and address quality issues and nonconformances
• Engage with customers to establish a positive working relationship, gather feedback, promptly respond to issues with resolutions
• Investigate customer complaints and issues to determine root cause and implement corrective actions
• Develop and deliver training programs to educate employees on quality awareness and best practices
• Evaluate and analyze data to identify trends, performance metrics and recommend areas for improvement
• Manage and maintain documentation and records related to quality assurance and control
• Conduct regular audits of production processes, products and suppliers to ensure compliance with quality standards and specifications
• Create and manage PPAP/ISIR process, and provide instruction to teams to successfully measure components and assemblies and fill out the proper dimensional PPAP/ISIR forms
• Responsible for the inspections according to the quality management system / control plans /agreements with customers
• Responsible for data administration and archiving of quality documents, samples and measurement instruments
• Determination of preventive measurements to assure quality with production, managements and project teams
• Work on cross‑functional team through a PFMEA review and create/finalize the PFMEA
• Perform/initiate capability studies, GR&R/MSA studies, interpret the results, and provide recommendations
• Understand the customer requirements for testing and ability to interpret and fill out the proper PPAP/ISIR forms
• Understand injection molding, welding processes and able to create work instructions and possibly process flow diagrams
• Read customer drawings, Geometric Dimensioning and Tolerancing (GD&T), and provide interpretation
• Understand part functions and the ability to create GD&T schemes based on those understandings and interface those ideas with the customer
• Interface with the…