Store Counter Sales
Listed on 2026-02-05
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Retail
Retail Associate/ Customer Service, Retail Sales, Customer Service Rep, Retail Support
Overview
Champaign, IL, USA
• Full time
We are looking for talented individuals to join our NAPA family as a Counter Sales associate
. You are the face of the retail store and the go-to person for customers entering our stores for automotive needs. A background and knowledge of automotive parts is useful, and this role offers opportunities to grow with us, whether you pursue a long-term career as a Parts Specialist, work full-time or part-time, or explore other careers at NAPA.
- Provide auto parts answers and solutions for retail and wholesale customers in person at the counter or over the phone
- Use your parts knowledge to assist other NAPA team members with customer questions
- Provide outstanding customer care and interactions with everyone who visits our store
- Bring customer focus and high energy to our fast-paced environment
- Welcome customers into our retail stores and engage to provide a positive experience
- Use technology (computer), cash register, telephone, and paper catalog system
- Valid Driver's License
- Previous experience in a parts store or automotive industry, or a willingness to learn all things auto parts
- High School Diploma or GED; technical or trade school courses or degree
- Excellent verbal and written communication skills
- Ability to thrive in a fast-paced retail environment
- Strong listening skills and empathy for customers
- Background and/or passion for automotive, heavy equipment, farm, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, or auto body/collision
- Knowledge of cataloging and/or inventory management systems
- Customer-centric mindset
- ASE Certifications
- Awesome people and brand
- Competitive pay
- Excellent health benefits and 401(k)
- Stable company with a family feel
- Opportunities for promotion from within and paths to grow your career
- Comprehensive training and ongoing development with leadership support
If this role sounds like a fit, please complete our quick application. We are excited you're considering NAPA as your future employer.
Compensation and benefits detailsThis position offers a starting hourly rate of $16.00. Pay progression is available for many hourly positions, with the top end of the range reached within 12 months of hire. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage discussion of backgrounds during the interview process.
Benefits- Health Insurance:
Comprehensive medical, dental, and vision plans - Retirement Plan: 401(k) with company match
- Paid Time Off:
Vacation, personal days, holidays, sick days, and paternal leave - Additional Perks:
Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs
/ About opportunities
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EEO notice: GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. Employment decisions are based on ability, achievement, experience and conduct and other legitimate business reasons. See Description for details.
Where permitted by law, successful applicants must be fully vaccinated against COVID-19 prior to start date. Vaccination is a condition of employment, subject to approved accommodations, and proof of vaccination will be required on or prior to start date.
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