Store Manager, Retail Sales

Overview

Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than
16 million people achieve their best sleep. We are guided by our purpose – improving lives by personalizing sleep. Our 3,000+ purpose‑driven team members passionately innovate to drive value creation through our fully integrated business model, owning the process from start to finish, and care at every step. At Sleep Number, you’ll be part of a team redefining what’s possible in sleep, health, and wellness.

• Ensure a world‑class customer experience.
• Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”
• Build relationships with customers and team.
• Proactively and effectively communicate product features and benefits, as well as promotional information and store procedures.
• Provide timely, relevant customer follow‑up and employee coaching.
• Lead store operations, recruiting, management, training and sales functions, ensuring productivity, compliance with company policies and team effectiveness.
• Leverage company programs and tools to generate local market awareness and drive store traffic.
• Demonstrate a tenacious drive for results.
• Hold self and team accountable for becoming trusted, successful “Sleep Experts” and consistently exceeding sales goals.

• 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high‑end/specialty environment.
• Prior success recruiting, training, engaging and retaining top talent.
• Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad); technology engagers and early adopters preferred.
• Able to lead by example in a fast‑paced, growth‑oriented work environment; committed to continuous improvement.
• Motivated by a pay‑for‑performance compensation plan.
• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
• Must be authorized to work in the United States and able to demonstrate English language proficiency.
• Second language skills encouraged.
• Minimum H.S. diploma or equivalent required. Additional education and training preferred.

• Most team members earn a salary of $76,000‑$89,000 annually; actual earnings vary and are not guaranteed.
• Guaranteed base pay of $22/hour, along with uncapped commission and bonus potential. Non‑draw commission structure.
• Health, dental, vision, and 401(k) benefits.
• Flexible paid time off and volunteer opportunities.
• Comprehensive training and career development programs.
• Supportive, inclusive culture where your contributions are valued.
• Access to Sleep Number’s bed benefit to experience life‑changing sleep.

Sleep Number is an equal opportunity employer. We cultivate a workplace culture where everyone is valued, respected, and treated fairly.