Merchandising Service Associate

Your Impact at Lowe's

As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store. If you want to build eye‑catching displays and implement strategies that showcase in‑demand products, you'll enjoy working with our Merchandising Services Team.

• Competitive pay and flexible schedules, with a set weekday schedule to keep your weekends free.
• Multiple top‑tier health insurance options to make your well‑being a priority.
• Lowe's tuition assistance program for educational opportunities.
• Company‑matching 401(k) and optional Employee Stock Purchase Program.
• 10% Associate Discount.
• Track to the Trades program for learning new trade skills.
• Live Nursery MST Associates may be required to work weekend shifts.

As a Merchandising Services Associate, you ensure our store's signage, pricing information, and displays are accurate so merchandise is easy to locate. You create product displays that are safe, clean, visually appealing, and easy for customers to access. While most of your time will be spent on activities that don't involve customer interaction, you may be expected to engage with customers when the opportunity arises, listening to their needs, answering questions, and assisting in locating or handling merchandise.

• Complete merchandising resets and service‑related projects according to Lowe's specifications and provide proof of completion for assigned tasks.
• Verify buyback items and ensure they are pulled, prepped, and ready for shipping.
• Update/validate way finding and product location signage, and maintain digital records throughout the store.
• Confirm product pricing information is clearly visible and replace any missing price labels.
• Help drive add‑on sales by staging clearance products, sorting products in proper locations, and ensuring displays are placed appropriately throughout the store.
• Repair/replace damaged or missing items, including signage, merchandise, and displays.
• Communicate project priorities, schedule, and needs with the Merchandising Services Team and Manager.
• Analyze metrics and provide feedback on project execution and in‑store service to store, market, and corporate leaders.
• Complete other duties as assigned.

• Read, write, and perform basic arithmetic (addition and subtraction).
• Ability to hear, listen, and communicate verbally with others.
• Utilize web‑based computer programs to accomplish assigned tasks.
• Ability to sit and stand for long periods of time.
• Minimum lift of 25 lbs unassisted or over 25 lbs with or without accommodation.

• Lowe's sales floor experience.
• Experience performing product merchandising tasks, including reading planograms and setting up and tearing down displays.
• Experience operating power equipment such as lifts, order pickers, and similar equipment.
• Working knowledge of essential tools (e.g., hand tools, drills, saws).

This role does not require regular travel; however, it may need occasional travel to meetings, training, or to support neighboring stores.

Environmental factors vary by location. You may be working indoors and outdoors, experiencing varying climates including extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Exposure to constant or intermittent noise, moving or shaking objects and equipment is possible. Associates must follow guidelines limiting single lifts to 75 lbs; team lifts are used minimally starting at 75 lbs or when needed.

Powered equipment should be used as required, with proper training or assistance from a trained coworker.

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.