Sales Lead - White Black Market

POSITION OBJECTIVE

The Associate Lead is primarily responsible for supporting management in the general operations of the store to ensure a great customer experience and maximum profitability, performing various sales and register transactions.

• Promotes customer service by ensuring associates greet and assist customers and respond to inquiries or complaints in a professional and timely manner.
• Performs basic operational activities including cash handling and reporting, price changes, merchandise handling, and opening and closing duties; reviews timesheets and payroll documentation for accuracy and submits as appropriate.
• Monitors associate sales activities and productivity; acknowledges and communicates performance, motivating and training associates to achieve full potential.
• Maintains awareness of customers to increase service levels and reduce security risks; stays current on operational policies regarding payment, exchanges, and security practices.
• Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with promotions and standards.
• Supports and administers receipt and dispatch of inventory and supplies according to company policy.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or performing services for customers; prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
• Models sales expectations by utilizing sales techniques, communicating product knowledge, and recommending merchandise selections or helping locate/obtain merchandise based on customer needs and desires.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in and facilitates visual directives, including monthly store sets and merchandise replenishment.
• Assists in the development of store associates, interprets Key Performance Indicator reports, delivers coaching as needed, and provides feedback to the Store Manager for performance appraisals and evaluations.
• Other duties as assigned.

• Culture – Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement, and Delivering Results with High Performance.
• Manages Complexity – Making sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy – Maneuvering comfortably through complex policy, process, and people‑related organizational dynamics.
• Courage – Stepping up to address difficult issues and saying what needs to be said.

• High School diploma or equivalent.
• Must be 18 years old or older.
• Minimum 2 years of prior retail or sales management experience (preferred).
• Excellent communication, verbal, and written skills.
• Ability to travel to stores throughout the district.
• Excellent customer service skills.
• Knowledge of administrative aspects of store operations.
• Ability to communicate with customers, stand and maneuver on the sales floor and stockroom, operate the register, lift and carry 50 pounds, hand/fold merchandise, climb, reach, push, and pull.
• Regular attendance is essential to ensure adequate coverage.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

The wage range for this position is $16.00 to $20.00. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

Part‑time associates are eligible to participate in the company’s employee assistance program and employee discount program. For more information regarding benefits, please visit our Careers page at

Location:

3571‑Market Place Shopping Center

Chico’s FAS, Inc. is an equal‑opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.