Product Operations Lead | Chicago North Suburbs

Product Operations Lead | Chicago North Suburbs

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

The Product Operations Lead is part of the store leadership team responsible for executing the store product strategy, including product operations and inventory management. They lead inventory shifts, oversee all back-of-house product operations, and ensure both the floor and BOH are stocked and well-organized. The role provides input to team member performance evaluations, hiring recommendations, and acts as Supervisor on Duty (SOD) while leading inventory shifts.

Also oversees and delivers a world-class guest experience when on the floor.

• Collaborate with store leadership to bring product strategy to life.
• Proactively plan, prioritize, manage, and lead inventory processing and accuracy activities according to standard operating procedures (SOPs).
• Ensure execution of product actions (e.g., pull backs, consolidations, repricing).
• Engage team members in inventory management by creating a fun and productive atmosphere.
• Monitor product levels and communicate findings to support sell-through strategy and optimal product availability for guests.
• Review and interpret daily business data and metrics to inform actions, e.g., analyzing product sell-through data to provide recommendations to leadership regarding product focus or pricing.
• Participate in the store’s hiring process, including recruitment, selection, hiring recommendations, onboarding, and training.
• Address team member performance and support ongoing learning and development by providing direct feedback, coaching, demonstrations, and hands‑on experiences.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships.
• When serving as Supervisor on Duty during store open hours, lead from the floor to ensure every guest receives technical product education and a world-class experience.

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.
• 1 year of work experience.
• Some experience with inventory management, product or visual merchandising, stocking, or planning and logistics, including use of business technology.
• Some experience in leading, mentoring, delegating, or process implementation.

• Work schedule may vary based on store needs.
• Shifts typically scheduled: mornings, afternoons, evenings, weekends, and holidays.
• During peak times or special events, schedule may include early mornings or late nights/overnights for some team members.

• Education:
  
  High school diploma, GED, or equivalent, or above.
• Experience in retail, sales, distribution center, or warehouse operations, or reviewing and interpreting business reports and metrics.
• Food safety and/or liquor service certification (for experiential stores with food/beverage service only).

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
• Integrity: Behaves in an honest, fair, and ethical manner.
• Adaptability/Agility: Navigates uncertainty and ambiguity, changes priorities in a fast‑paced environment, recovers quickly from setbacks.
• Leadership: Able and desires to lead and inspire others; motivates, empowers, develops, and directs people.
• Collaboration & Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives.
• Decision Making/Problem Solving: Ident…