Sales Leader

Express -  - Responsibilities:
Assist in developing and motivating associates to maximize sales potential;
Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards;
Partner with Store Management to provide feedback on associate performance;
Assist in training associates on store operations, product, policy, and procedures;
Execute action plans that optimize results;
Execute all aspects of daily store operations;
Ensure appropriate associate coverage to create a great customer experience;
Oversee and authorize the checkout experience;
Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store;
Monitor and analyzes the customer service provided by team members;
Build an effective schedule with the right associate in the right place at the right time;
Promote and support an environment focused on delivering great in-store customer experiences;
Effectively resolves customer service issues to a positive outcome;
Lead and models our customer experience model;
Display expert knowledge of product, company policies, promotions, loyalty programs;
Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.